Guests feel overwhelmed
Parks, restaurants, rest days, transport and different needs within one group can quickly turn excitement into decision fatigue.
StayPlanna helps Orlando accommodation companies offer guests a personalised planning experience — without replacing their booking system or creating a complicated new process for their team.
Guest planning
Your guests are exploring Orlando ideas and building plans for their upcoming stays.
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Illustrative StayPlanna partner dashboard
Guests want help navigating an unusually complex destination. Accommodation companies are perfectly placed to guide them — but personal advice is difficult to provide at scale.
Parks, restaurants, rest days, transport and different needs within one group can quickly turn excitement into decision fatigue.
Helpful planning support takes time, especially when every booking brings different questions.
A long list of links cannot adapt to a guest's interests, pace or what matters most to their group.
Pool heat, welcome packs, equipment rental and local experiences are most useful when they appear at the right planning moment.
Your guests may already love their accommodation. Answer five quick questions to see whether the experience between booking and arrival could work harder for your guests — and your business.
Do guests receive advice shaped around their group — not simply the same recommendations as everyone else?
Can guests find relevant planning help without needing to contact your team?
Are your extras presented when they are most relevant to each guest?
Do you understand what guests are interested in before they arrive?
Does your pre-arrival experience give guests another reason to remember and recommend you?
StayPlanna gives each guest a clear place to discover ideas, make decisions and build their trip — with your business present throughout.
Add the guest's personal StayPlanna link to your existing pre-arrival communication.
The guest shares their interests, preferences and what matters most to their group.
They receive relevant ideas, see your extras and build everything into one simple plan.
The pilot lets you test where StayPlanna can create measurable value for your operation — before deciding whether to continue.
Help guests feel informed, confident and excited before they arrive.
Give guests relevant help without relying entirely on your team to provide it manually.
Place your existing extras and recommendations naturally into the planning journey.
Give your guests a more personalised Orlando planning experience — without creating more work for your team.
We are selecting three Orlando vacation-home management companies to test a new way of helping guests feel informed, excited and better prepared before they arrive. During the 45-day private pilot, StayPlanna will create and run a branded digital planning experience for a controlled group of your upcoming guests.
Guests can share their interests, receive personalised Orlando recommendations, build their itinerary and discover the relevant extras and recommendations your company wants them to see. You receive clear evidence of how guests use it — and whether it could improve your guest experience, reduce repetitive planning support and create more relevant commercial opportunities.
In return for approximately 90 minutes of your time and invitations to at least 10 suitable guests, you receive a branded, fully supported guest-planning pilot, real engagement evidence and a personalised findings report.
It costs nothing, requires no integration and creates no obligation to continue.
StayPlanna was created by Chris Vale after almost 30 years of visiting and planning Orlando vacations — from childhood trips to getting married there and returning with his own family.
That experience revealed the same truth again and again: the right planning support can completely change how a family experiences Orlando.
If you have a different question, include it with your application and Chris will respond personally.
Apply to become one of StayPlanna's first three accommodation partners.