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Analytics

How your guests are engaging and the value it's creating.

Guest progress

See how guests move from invitation to enjoying their stay.

Invited240
Opened198
83% of invited
Planning142
59% of invited
Used During Stay87
36% of invited
Invited → Opened → Planning → Used During Stay

Guest Engagement

How actively your guests are engaging with their planning.

4.5 hrsper guest

Avg. time spent planning

3.2itinerary updates

Avg. updates per guest

2.1 daysafter invite

Avg. days to first activity

30 daysbefore arrival

Peak planning period

Guest Personalisation

Share of guests engaging with each personalisation area.

78%

Theme Parks

54%

Beyond The Parks

Your Preferences — by category

Trip Pace82%
Dining69%
Shopping41%
Getting Around73%
Accessibility24%

Business benefits realised

The value StayPlanna is delivering for your team and your guests.

128hrs

Estimated staff time saved

240

Guests supported by StayPlanna

1,420

Planning interactions handled

540hrs

Est. guest planning time saved

71%

Guest planning completion

63%

Reduction in manual planning

$3,200

Estimated staff value saved

How savings are estimated

StayPlanna estimates time saved based on guest activity within the platform and the typical time associated with completing similar planning tasks manually.

Guest satisfaction

What your guests say about their StayPlanna experience.

Found StayPlanna useful94%
Found it easy to use91%
Felt relaxed before their trip88%
Said it made planning easier93%
Happy with the end result96%

Guest satisfaction can eventually become a sales & partner retention tool, rather than something you need to actively manage.